❓ Help Center

Find answers to common questions about FoxBlock

What is metadata and why should I remove it? +
Metadata is hidden information embedded in your photos, including GPS location, camera details, timestamps, and more. This data can reveal where you live, work, or travel, posing privacy and security risks when sharing photos online.
How does FoxBlock work? +
Simply upload your image, and FoxBlock analyzes and removes all metadata while preserving image quality. You can then download the cleaned image. For paid tiers, we also store your processed images for 5-14 days for easy access.
What's the difference between Free and Paid tiers? +
Free: 10 images/month, 15MB file size, basic metadata view
Family ($12.99/mo): 400 images/month, 200MB files, 5-day storage, advanced metadata analysis
Creator ($24.99/mo): 1,000 images/month, 200MB files, 14-day storage, premium features
Do you store my images? +
Free tier: Images are processed and immediately deleted. You must download them right away.
Paid tiers: Processed images are stored for 5-14 days (depending on tier) for your convenience, then automatically deleted for your privacy.
What file formats do you support? +
We support all common image formats including JPEG, PNG, HEIC, WebP, and more. Creator tier also includes RAW format support.
Can I earn free credits? +
Yes! Free tier users can watch ads to earn additional image processing credits beyond the 10/month base limit. Every 3rd ad gives you 5 credits instead of 1!
Is my data secure? +
Absolutely. We use enterprise-grade encryption, comprehensive security scanning, and automatic deletion policies. Your images are never used for any purpose other than processing, and we never share your data with third parties.

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